Shipping Policy

At Maximoroams, we are committed to delivering high-quality camping gear, fishing gear, hiking gear, luggage, and travel tech to customers worldwide. Please review our shipping policy to understand how we process and deliver orders.

1. Shipping Destinations

  • We ship worldwide.
  • Delivery services may vary based on location.

2. Processing Time

  • Orders are processed within 3 business days after confirmation.
  • Processing times may vary during peak seasons or promotional events.

3. Delivery Timeframes

Estimated delivery times:

  • Domestic Orders: 3-4 business days.
  • International Orders: 3-4 business days.
  • Delivery times may vary due to location, customs clearance, or unforeseen circumstances.

4. Shipping Fees

  • Shipping costs depend on the destination and order size.
  • Exact shipping fees will be calculated at checkout.

5. Cash on Delivery (COD)

  • COD is available for all orders.
  • Customers must have the exact amount ready upon delivery.

6. Tracking Orders

  • Once your order ships, we will provide a tracking number via email or SMS.
  • You can track your package on our website or the courier’s tracking portal.

7. Delays & Issues

  • Maximoroams is not responsible for shipping delays caused by weather, customs, or courier issues.
  • If your order is delayed beyond the estimated time, contact us for assistance.

8. Incorrect Address & Failed Deliveries

  • Customers must provide accurate shipping details.
  • If an incorrect address is given, re-shipping fees may apply.
  • If delivery fails due to unavailability, the courier may attempt redelivery or return the package.

9. Damaged or Lost Packages

  • If your package arrives damaged, contact us within 3 days with photos of the issue.
  • Lost shipments will be investigated with the courier before issuing replacements or refunds.

10. Contact Us

For any shipping-related inquiries, reach out to us at: [email protected]