Shipping Policy
At Maximoroams, we are committed to delivering high-quality camping gear, fishing gear, hiking gear, luggage, and travel tech to customers worldwide. Please review our shipping policy to understand how we process and deliver orders.
1. Shipping Destinations
- We ship worldwide.
- Delivery services may vary based on location.
2. Processing Time
- Orders are processed within 3 business days after confirmation.
- Processing times may vary during peak seasons or promotional events.
3. Delivery Timeframes
Estimated delivery times:
- Domestic Orders: 3-4 business days.
- International Orders: 3-4 business days.
- Delivery times may vary due to location, customs clearance, or unforeseen circumstances.
4. Shipping Fees
- Shipping costs depend on the destination and order size.
- Exact shipping fees will be calculated at checkout.
5. Cash on Delivery (COD)
- COD is available for all orders.
- Customers must have the exact amount ready upon delivery.
6. Tracking Orders
- Once your order ships, we will provide a tracking number via email or SMS.
- You can track your package on our website or the courier’s tracking portal.
7. Delays & Issues
- Maximoroams is not responsible for shipping delays caused by weather, customs, or courier issues.
- If your order is delayed beyond the estimated time, contact us for assistance.
8. Incorrect Address & Failed Deliveries
- Customers must provide accurate shipping details.
- If an incorrect address is given, re-shipping fees may apply.
- If delivery fails due to unavailability, the courier may attempt redelivery or return the package.
9. Damaged or Lost Packages
- If your package arrives damaged, contact us within 3 days with photos of the issue.
- Lost shipments will be investigated with the courier before issuing replacements or refunds.
10. Contact Us
For any shipping-related inquiries, reach out to us at: [email protected]